Assistant Workshop Manager at Build A Bear

As an Assistant Workshop Manager at Build-A-Bear, you will support the store manager in all aspects of store operations,

ensuring excellent guest service, efficient staff management, and effective execution of sales and marketing strategies.

This role is vital in driving the store's success while maintaining a positive experience for guests and associates.

WORKING ENVIRONMENT:

• Active retail store management requires the ability to sit, stand, and move around for at least eight hours a day

• Ability to work a typical retail schedule including days, evenings, weekends, and holidays

YOUR PERFORMANCE WILL BE MEASURED ON:

Your performance will be measured by your ability to achieve annual department objectives and corporate goals which

include but are not limited to the following:

• Decision-making, judgment, and execution

• Consistently meeting financial objectives

• Ability to create an Experience First culture for guests and associates

• Talent management

• Consistent execution of operational standards

• Ability to foster team collaboration, communication, and performance

• Stakeholder feedback

RESPONSIBILITIES:

• Lead and inspire your team during scheduled shifts, provide guidance, support, and feedback to ensure each

team member performs at their best

• Drive sales by implementing effective strategies, motivating the team, and providing exceptional guest service to

meet or exceed sales targets

• Ensure that all merchandising displays and layouts adhere to brand standards, creating an inviting and cohesive

store environment

• Lead team to maintain operational efficiencies and adherence to store safety policies and procedures

• Oversee inventory management processes, including receiving, stocking, and inventory counts

• Assist in building and developing a high-performing team that delivers exceptional guest service

 

REQUIRED QUALIFICATIONS:

• 2-4 years of store management experience, with a proven, successful history in a customer-centric business,

preferably in specialty retail

 

BEHAVIORAL TRAITS FOR SUCCESS:

• Thrives in a “How Can I Help” environment

• Able to balance creativity and fun with dependability

• Connects with others to inspire results

• Exercises good judgment in ambiguous situations

• Displays strong initiative and self-direction

• Unites teams to deliver strong results

• Demonstrates ability to work in a dynamic and changing environment while remaining calm under pressure

• Leads with a confident extraverted style that can enliven, engage, and positively impact individuals and groups