Gelatista at Giovanni's Gelato

Giovanni's Downtown Gelato award-winning flagship store is looking for a temporary part time gelatista who can work midweek & weekends. The successful candidate must have a can do attitude for teamwork and shares with us our passion for quality and reliability. 

The successful candidate will benefit from:

• 30% discount in-store.
• Clear career pathways and development.
• Discounts on goods and services in centre:mk.

Your duties will be customer focused:

• To serve customers in a friendly and welcoming way
• To take customer orders quickly and efficiently and where appropriate give advice or make suggestions and up sell on all extra items available
• To maintain sanitation and orderliness of all equipment, supplies and utensils
• To assist with opening up and closing down the kiosk
• Demonstrates a complete understanding of daily menu items and accurately explains them to customers
• Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the buying decision-making process  
• Ensure proper presentation of Gelato cabinet, portion control and maintenance of proper serving temperatures is followed
• Making sure the kiosk and Cabinet point is cleaned and ready for service the next day
• Ensure that Master Protocol(s) is completed when on shift and sign at the end of each shift
• To follow procedure when using cash register and how to accept each form of payment
• Visual acuity to determine accuracy, neatness and thoroughness of work assigned and determine safety of workplace surroundings
• Full use of Stock room adhering to health & safety regulations and guidelines
• Ensure Drainage is carried out correctly and also dispose of rubbish, ensuring that health and safety regulations and guidelines are followed at all times.
• To ensure the external areas of the kiosk are set up where appropriate and kept clean and tidy.
• To assist with any washing up and cleaning and surfaces are kept to a minimum and cleaned
• Confident and articulate
• Literate and numerate
• Excellent communication and interpersonal skills
• Ability to use initiative
• Team player
• Ability to work effectively under pressure